Terms of Service

Written By Andrew Sheridan

Last updated 3 months ago

Last Updated: 12 November 2025

Welcome to Mapping Clarity. These Terms of Service ("Terms") are a binding legal agreement between you ("Client," "you," "your") and Hirafu Consulting Limited ("Mapping Clarity," "we," "us," or "our"), a New Zealand company.

By creating an account, uploading data, or using the Mapping Clarity service (the "Service"), you agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.

Please read these Terms carefully.

1. The Service

Mapping Clarity provides a data mapping service. The Service allows you to upload your raw data ("Client Data") and map it to specified targets using our proprietary rules-based engine and artificial intelligence (Google Vertex AI) to produce "Output Data."

2. User Accounts

  • Account Creation: You must provide accurate and complete information to create an account, including your name, email address, and company name.

  • Account Security: You are solely responsible for maintaining the confidentiality of your account password and for all activities that occur under your account. You must notify us immediately of any unauthorized use.

3. Client Data & Responsibilities

  • A. Your Ownership: You retain all ownership, rights, and intellectual property in the Client Data you upload. We do not claim any ownership over your Client Data.

  • B. Your Responsibility: You are solely responsible for your Client Data. You represent and warrant that you have all necessary rights, licenses, and consents to upload, store, and process your Client Data through our Service, and that your Client Data does not violate any applicable laws or infringe on any third-party rights (including privacy or intellectual property rights).

  • C. License to Us: To allow us to provide the Service, you grant us a limited, worldwide, non-exclusive, royalty-free license to host, store, process, and analyze your Client Data solely for the purpose of operating, providing, and improving the Service for you. This license terminates when you delete your data or your account.

4. Acceptable Use Policy

You agree not to use the Service to:

  • Upload or transmit any data that is unlawful, harmful, or infringes on the rights of others.

  • Upload any viruses, malware, or other malicious code.

  • Attempt to reverse-engineer, decompile, or otherwise discover the source code of the Service.

  • Use the Service in any way that could damage, disable, or overburden our systems (including Google Cloud infrastructure).

  • Violate any applicable local, national, or international laws.

5. Intellectual Property Rights

  • A. Client Data: You own your Client Data.

  • B. Output Data: Subject to your compliance with these Terms, we grant you full ownership and rights to the Output Data generated by the Service specifically from your Client Data.

  • C. Our Service: We (Hirafu Consulting Limited) own all rights, title, and interest in and to the Service itself, including all underlying software, technology, design, trademarks, and our rules-based engine.

6. Use of Artificial Intelligence & Data Confidentiality

Our Service uses Google Vertex AI ("AI") to perform analysis and mapping. We are committed to protecting your data throughout this process.

  • A. No Model Training: Your Client Data is yours. We do not use your Client Data to train our own AI models. Furthermore, our agreement with Google (our sub-processor) contractually prohibits them from using your Client Data (including inputs, prompts, and outputs) to train their general-purpose AI models.

  • B. Data Segregation: Your Client Data and Output Data are not shared with, or exposed to, any other Mapping Clarity client.

  • C. Sub-processor Confidentiality: You acknowledge that Google is a sub-processor used to provide this AI functionality. Google is contractually bound to treat your Client Data as confidential. Their systems do not permit Google employees to access your Client Data except as legally required, as necessary to investigate security or policy-abuse, or with your explicit consent (e.g., for a support request).

7. Payment, Fees, and Subscription Terms

  • A. Pricing: The specific fees for using the Service ("Fees") will be as agreed upon between you and Mapping Clarity, and will be outlined in your specific pricing agreement or order form.

  • B. Billing: Billing is conducted on a monthly recurring basis. We will provide you with a monthly invoice for all applicable Fees. Payment is due upon receipt of the invoice, unless otherwise agreed in writing.

  • C. Taxes (New Zealand Clients): For clients located in New Zealand, all Fees are exclusive of GST. We will add the applicable GST to your invoice.

  • D. Taxes (International Clients): For all clients located outside of New Zealand, you are solely responsible for the payment of any and all applicable local, state, federal, or international taxes, levies, or duties, including but not limited to Value-Added Tax (VAT) or sales taxes. Our fees are quoted exclusive of such taxes.

  • E. Late Payments: [Your lawyer will need to add a clause here about interest or suspension for non-payment.]

8. Term and Termination

  • A. Term: These Terms begin when you create an account and continue as long as you use the Service.

  • B. Termination by You: You may terminate this agreement at any time by deleting your account. This action will immediately trigger the deletion of all your Client Data and Account Data as described in our Privacy Policy.

  • C. Termination by Us: We may suspend or terminate your account and access to the Service at any time, with or without cause. If we terminate for your breach of these Terms, we will do so immediately. If we terminate for convenience, we will provide you with reasonable notice and an opportunity to export your data.

  • D. Effect of Termination: Upon termination, your right to use the Service ceases, and your data will be deleted. Sections 3, 5, 9, 10, 11, and 12 of these Terms will survive termination.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT THE OUTPUT DATA WILL BE 100% ACCURATE.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL HIRAFU CONSULTING LIMITED, ITS DIRECTORS, OR EMPLOYEES BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES (INCLUDING LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION) ARISING FROM OR RELATING TO YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY AND ALL CLAIMS ARISING FROM OR RELATING TO THE SERVICE, REGARDLESS OF THE FORM OF ACTION, WILL AT ALL TIMES BE LIMITED TO THE GREATER OF (A) THE TOTAL FEES (IF ANY) YOU PAID TO US FOR THE SERVICE IN THE SIX (6) MONTHS PRECEDING THE CLAIM, OR (B) $100.00 NZD.

11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of New Zealand, without regard to its conflict of law principles. Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts of New Zealand.

12. Changes to These Terms

We may modify these Terms at any time. We will post the revised Terms on our website and, for significant changes, we will notify you via the email address associated with your account. Your continued use of the Service after such changes constitutes your acceptance of the new Terms.

13. Contact Us

For any questions about these Terms of Service, please contact us at:

Hirafu Consulting Limited (trading as Mapping Clarity) Email: legal@mappingclarity.com